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Privacy Policy

This Privacy Policy sets out how the Tree of Life Center website uses and protects any information that you provide when you use our website. The Tree of Life Center website is committed to protecting your privacy. When we ask you to leave certain information by which you can be identified when using our websites, you can be sure that it will only be used in accordance with this statement.

Information We Collect and Use

We need this information to understand your needs and to provide you with a better service, especially for the following reasons:1) Data Storage for Internal Use: We securely store the data you provide for internal purposes.2) Improving Services: We may use the information to improve our services.3) Promotional Communications: We may occasionally send promotional e-mail messages (newsletters) about new special offers or other information that we think you might find interesting using the e-mail address you provided. All visitors who signed up to receive the newsletter have the option to unsubscribe from the receiving list in each newsletter they receive at their email address.4) Market Research: We may use your data to contact you for market research purposes. We may contact you by e-mail, telephone, fax, or mail. We may use that information to customize our website according to your interests.5) Analytics: We use Google Analytics 4 (GA4) to collect information about your use of our website. This includes data such as pages visited, time spent on the site, and interactions with our content. GA4 helps us understand how visitors engage with our website to improve user experience and performance.6) Google Ads and Meta Advertising: We use Google Ads and Meta advertising (Facebook and Instagram) to reach our audience with targeted advertising. These platforms may collect data such as your IP address, browsing behavior, and interests to serve relevant ads. For more information on how Google and Meta collect and process data, please refer to their privacy policies:- Google Privacy Policy- Meta Privacy Policy

Consent Mode

To comply with privacy regulations, we use Google’s Consent Mode and Cookiebot to manage data collection based on your consent preferences. When you visit our website, you will be prompted to provide consent for the collection of analytics data and other types of cookies. Depending on your choices, GA4 and other services may adjust the type and amount of data they collect.

Managing Your Consent

We use Cookiebot to manage your consent preferences for cookies and data collection. Cookiebot ensures that our website complies with privacy regulations by allowing you to control which types of cookies you consent to. When you visit our website, you will see a cookie consent banner that enables you to accept or reject different categories of cookies. You can manage your consent preferences at any time through our cookie consent banner or settings page. These preferences allow you to grant or withdraw consent for analytics data collection and other types of data processing.

Third-Party Services

GA4 is a service provided by Google. For more information on how Google collects and processes data, please refer to Google’s Privacy Policy: Google Privacy Policy.

reCAPTCHA

We use Google reCAPTCHA to protect our website from spam and abuse. reCAPTCHA collects personal information from users to determine whether they are human and not a bot. The information collected by reCAPTCHA is subject to the Google Privacy Policy and Terms of Service. For more details, please refer to the reCAPTCHA documentation.

Security

We are committed to keeping your information secure. To prevent unauthorized access or misuse, we use appropriate physical, electronic, and managerial procedures to protect and secure the data we collect online. We use a GoGetSSL certificate to ensure secure communication by encrypting all data you leave and download on the pages of our website.

Data Retention Periods

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information.

Opt-In/Opt-Out for Communications

We use various communication services, including Grasshopper, for contacting you. You have the option to opt-in or opt-out of receiving communications from us. If you wish to opt-in or opt-out, please adjust your preferences in your account settings or contact us directly. Additionally, you can opt-out at any time by replying with the word "STOP" to any message you receive from us. For further assistance, you can reply with the word "HELP", which will provide instructions on how to stop or unsubscribe from receiving messages.Opt-In Language: By providing your contact information on our website and explicitly opting in through our sign-up form or other consent mechanisms, you consent to receive communications from us, including SMS messages and phone calls. You can manage your communication preferences through your account settings or by contacting us directly.

SMS Messaging and Phone Calls

We may contact you via SMS messages or phone calls for updates, promotions, and other relevant information. By providing your phone number, you consent to receive such communications. You can opt-out of receiving SMS messages at any time by replying with the word "STOP" to any message you receive from us. For further assistance, you can reply with the word "HELP", which will provide instructions on how to stop or unsubscribe from receiving messages.

Links to Other Sites

Our website may contain links to other websites. However, after you leave our website by clicking on one of these links, you should be aware that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide when visiting those pages. Such sites are not governed by this statement. You should be careful and look at the Privacy Policy that applies to the website you visit.

Changes to This Policy

Tree of Life Center may change these rules from time to time by updating this page. We advise you to check this page from time to time to ensure that you agree with any changes.

Your Rights

You have the right to access, correct, or delete your personal data. While Cookiebot manages your consent preferences automatically, you can contact us directly for any additional requests or questions regarding your data. If you wish to exercise these rights or have any questions about our data practices, please contact us.

GDPR Compliance

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). These include:
  • Right to Access: You have the right to request access to your personal data and obtain information about how it is processed.
  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
  • Right to Data Portability: You have the right to request the transfer of your personal data to another organization, or directly to you, under certain conditions.
  • Right to Object: You have the right to object to the processing of your personal data under certain conditions.
  • Right to Withdraw Consent: You have the right to withdraw your consent to data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights or for any additional requests, please contact us. We will respond to your request within the timeframes required by GDPR.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include:
  • Right to Know: You have the right to know what personal information is collected, used, shared, or sold. You can request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell your personal information.
  • Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights.
To exercise any of these rights or for any additional requests, please contact us.We will respond to your request within the timeframes required by CCPA.
leafOur Locationsleaf

San Fernando Valley

18370 Burbank Blvd. Suite 511Tarzana, CA 91356, USAPhone: +1 (818) 344-8522

Los Angeles

5455 Wilshire Blvd. Suite 1904Los Angeles, CA 90036, USAPhone: +1 (323) 525-3377

Valencia (under construction)

27335 Tourney Rd G2Valencia, CA 91355, USAPhone: +1 818-344-8522

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